Breaking down barriers between you and your customers.
Taking a page from platforms like Slack, Ticksy puts support right at users’ fingertips—allowing them to get the help they need wherever and whenever they want it.
Looking to find new ways to reach customers? With Ticksy you can attract, engage, and convert leads with interactive articles and instant responses.
Try it today!
Table of Contents
WHAT IS Ticksy?
Ticksy is a platform for knowledge sharing, support and feedback within your team or business. With access to unlimited articles and the ability to create an unlimited amount of your own tickets, Ticksy provides an easy way for people within an organization to communicate with each other in bite-sized pieces
- ALTERNATIVE TO: Freashdesk.Helpscout , Gorgians
- BEST FOR:Developers , Web design agencies , Web designers
WHY USE Ticksy?
✅Private & Public Tickets with Ticksy
✅Knowledgebase in Ticksy
✅Company Branded with Ticksy
✅Multilingual in Ticksy
✅Social & Interactive with Ticksy
✅Unlimited customerswtih with Ticksy
✅Unlimited articles in Ticksy
✅Custom branding with Ticksy
Ticksy FEATURE DETAILS
Private & Public Tickets with Ticksy
Ticksy provides a platform for people to buy and sell tickets on their own. You can sell your ticket at whatever price you want and we will match your bid. If you win the auction, we will send you the money once the auction is complete.
Knowledgebase in Ticksy
Ticksy is a knowledge base for the e-commerce industry. It’s a place where you can search, store and share information about your products.
Company Branded with Ticksy
Ticksy is a company that has been able to create a niche in the world of product branding. They have been able to do this by creating an online platform that allows anyone to create their own product.
Multilingual in Ticksy
Ticksy is a very popular and fun social networking website. It has an extensive collection of stickers, emoticons and funny quotes.Ticksy is one of many sites that allow you to create your own online profile with all the standard widgets that are required by most social networks.
Social & Interactive with Ticksy
Tickse.y is a social networking platform that helps you connect with people all around the world. You can post photos, create polls, and share anything with your friends on this app.The user interface of this app is very simple and easy to use. You can browse through the profiles of other users, check out their latest posts, and communicate with them via text messages or voice calls. This app has been specially designed for people who want to make new friends or meet new people in their city.
Unlimited customers with Ticksy
Ticksy is a realtime customer support software which allows your business to engage with customers 24/7. The software offers a complete solution for customer support, from ticketing to chat and social media integration to email marketing.
Unlimited articles in Ticksy
Ticksy is a platform for writers that allows you to submit your content in the form of articles and blogs. If you are already a writer, you can use this site to find a niche or topic that suits your personality.
Custom branding with Ticksy
Ticksy has a range of templates to help you get started, but we will show you how to customise your brand using the Ticksy Designer Dashboard.The Designer Dashboard is a simple tool that allows you to quickly change colours, images and other options without having to create a new template from scratch.
Ticksy BEST FOR, GOOD SIDE, BAD SIDE
- It offers private tickets which are just between you and your customers, but public tickets are like using an online forum where anyone can view and reply. This takes some of the support load off and places it into the hands of those that are willing to help.
- It has an unlimited number of articles for creating online documentation.
- It supports company branding with a custom subdomain, logo, and colors
THE GOOD SIDE
Simple and straight to the point.
Get your tickets done and out of the way.
Make your own tickets.
Setting Up A New Article
Sharing Articles Internally or Externally
The Feedback Widget
Share files and knowledge
Keep track of customer requests
Get feedback on your work in progress
Give your clients support in a friendly way
THE BAD SIDE
- Higher Monthly Pricing
- Aggressive Up-selling
3 support agents
6 support agents
Enjoy 10% Off Lifetime Deal
◊ Follow the Instructions to get an Extra 10% Off
Lifetime Deal For The First Purchase ◊
- Click then to proceed to the “Lifetime Deal” page.
- Stay till the Discount Popup Window.
- Enter your Email Address.
- Click to “ UNLOCK MY 10%”
- Check your Email and Claim an extra 10% OFF.
- Only applicable for the first purchase.
Even a simple calendar can help from getting overwhelmed with tasks, and it’s certainly a step up from having people yell at you for information. Apps like Ticksy can make sure that everyone is on the same page when it comes to deadlines and urgent projects, which is a simple yet effective way of seeing your workflow in perspective. As you can see, there are plenty of ways to take your team communication to the next level—all without getting into email overload in the process.